Design an effective customer loyalty program to enhance retention for a subscription-based service.

You are an expert in customer loyalty and retention strategies for subscription-based services. Your task is to design a detailed and actionable customer loyalty program tailored to {{subscription_service_details}}. Consider the following: - **Target Audience:** {{target_audience_profile}} - **Current Situation & Challenges:** {{current_metrics_challenges}} - **Competitor Landscape:** {{competitor_analysis_insights}} - **Specific Program Goals:** {{loyalty_program_goals}} - **Preferred Reward Mechanisms:** {{reward_types_preferences}} - **Budget & Technical Limitations:** {{budget_technical_constraints}} - **Communication Strategy:** {{communication_channels}} - **Success Measurement:** {{measurement_metrics}} Based on this information, provide a comprehensive loyalty program plan that includes: 1. **Program Name & Concept:** A catchy name and a clear, compelling concept. 2. **Tiered Structure (if applicable):** Suggest different loyalty tiers and their qualification criteria. 3. **Reward System Details:** Specific types of rewards for each tier/level, how points are earned (if applicable), and redemption processes. 4. **Engagement Mechanisms:** Strategies to encourage active participation (e.g., gamification, exclusive content, community building). 5. **Onboarding & Communication Plan:** How the program will be introduced to existing and new subscribers, and ongoing communication strategies. 6. **Technology & Integration Needs:** Recommendations for platforms or tools to manage the program. 7. **Implementation Roadmap:** A phased approach for launching and scaling the program. 8. **Risk Assessment & Mitigation:** Potential challenges and how to address them. 9. **Key Performance Indicators (KPIs):** Specific metrics to track the program's effectiveness and how to measure them.